AIRA : Property Management Pt 1

AIRA Residence is Selangor Properties’ next exemplar of luxury living. This two-tower development is conveniently and prestigiously situated at the top of Jalan Batai in the coveted lands of Damansara Heights. Tower A, with 105 units, and Tower B, with a total of 64 units, command spectacular views of the Kuala Lumpur City Centre, Mont Kiara and Petaling Jaya. Behind this masterpiece is the property management team led by Mr Aravindashan Sekaran, or fondly known as Aravin.

Aravin has been in the business of property management for over 25 years and has been with several corporate firms until now, where he currently serves as a property consultant at Knight Frank. Having studied project management back in the day, he has since managed different types of property ranging from residential, commercial, and also industrial.

From his experience, property management involves the management of people within a property at large, which can include residents, clients, or developers. There are two types of management regarding property, one being the people side of things and the other, the facilities management which involves building maintenance, mechanical, technical, and landscaping aspects. In a bigger perspective, property management involves having knowledge of the legal aspects like strata management, strategy, finance, and human resources. These are the full spectrum of elements that property management would have to serve the daily tasks, from service fee collection i.e., maintenance and also managing vendors and contractors under your care. Some of these skills would also help in the aspect of facility management to make sure the property is up and running well.

A good property manager is to have a good relationship and communication with the respective parties. The person is to be transparent in all matters towards the residents whether it would be good or bad for the property. If there were to be any ongoing maintenance, the property manager should make use of the tools available like notice boards or apps to communicate what’s needed rather than keeping them in the dark. Service providers like cleaners or security guards should also be treated by the property managers as partners as they are front liners of the management to the residence and having their support is crucial to overall success.

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